Hotel Satisfaction Scores

July 10 2023 | Blog

Did you know that PMSI has a proven track record of improving hotel satisfaction scores?  With our guest service training, we have moved hotel rankings in TripAdvisor sometimes up 15-20 spots.  The valet and doorpersons are the first and last impressions at the hotel.  PMSI takes this responsibility seriously and ensures that our teams are expertly trained in guest service.  Does your current valet operator do this?